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Tag Archives: Emotional Deskilling

‘The Office’ Inspired by Sade?

An excerpt from an essay by Lucy Ives in Lapham’s Quarterly:

“…Office work sets into tension, in close quarters, the ambitions of the individual and the destiny of the group. Office workers rub elbows with one another and gather at the water (or kombucha) cooler, rolling chairs collide and become entangled, sweaty softball tournaments are organized. It is possible that the success of the individual can become the success of the group, but it is more likely that in order for an office to succeed, individuality must be undermined, in that it must always directly serve the plural. Here is a rationale for the current vogue for open-plan work spaces, in which one has little privacy unless urinating, defecating, or making coffee. The open-plan-office worker must progress from a state of hyperconsciousness of the effect of her fleshly presence on her coworkers to total numbness in order to get any work done. In such work spaces, the sensitive are likely to spend their days endeavoring to stop unconsciously fidgeting or touching their faces or hair. Open-plan offices also stymie the unusually creative and independent, reducing them into collaborators. Management likes this. Accountability and credit can circulate in offices and even temporarily land, but there should be no authors in offices, only positions. Meanwhile, offices are not just places. Offices are not merely locations, nor are they particularly egalitarian. There are “office politics.” The office has a will of its own, yet, paradoxically, it is not exactly collective.

Setting aside for a moment the annoying behavior to which we must become inured if we are to survive the office (inane chats, baffling email communications, multipage budgets), we must also learn to cherish less our personal specificity. This soft injunction to conform often has a funny way of meaning that we must also become inured to our colleagues’ specific personalities. We do not fully choose or even desire our coworkers, no matter how intentional or progressive the workplace. At the office, we need one another to fulfill certain tasks by means of certain skills. We have less need, inevitably, of our coworkers’ personal histories, the deep reasons why they are the way they are or need whatever is needed. Nor do we have much use for our coworkers’ bodies, in all their ample particularity. We must, with our coworkers, develop forms of dependency and attachment that are risible and fungible, but not too risible and not too fungible. The legend emblazoned above most office doors should be “Try Not to Harm One Another When Convenient but, Above All, Don’t Love One Another.” Far worse than insulting one’s office mate or stepping on a colleague’s toe would be to recognize her or him as one’s soul mate. In such a scenario, all work would cease.”

— Submitted by DA

N.B.:

1. The appearance, quotation or reference to work from other authors and publications on this site does not necessarily imply endorsement or agreement by Advanced Labor & Cultural Studies.

2. For an interesting and early exploration of the relationship between automation and the de-personalization (not to say de-humanization) of work and life, please see Shoshana Zuboff’s In the Age of the Smart Machine. More recently, see Andrew Sullivan’s I Used to be a Human Being in New York Magazine.

Cost-Benefit

I have mentioned David Noble’s book The Religion of Technology1 previously. Recent films like The Martian celebrate human ingenuity and our ability to prevail as individuals and as a species.

On the other hand, if we need any more ways to put our brains on hold and excuse ourselves from the burden of thinking and interacting with others, Google, Facebook and other companies are pouring enormous amounts of money and talent into helping us do just that. IBM is working to debut Sherlock (modeled after a fictitious high-functioning sociopath2 and cocaine addict). Google will try to anticipate your destination, even if you have no clue. Mark Zuckerberg announced that he charged his minions in 2016 with developing an AI-based personal digital assistant to help him navigate the complex rules of human interaction. As the December 31 NYT article about a wearable device called MyMe put it —

‘One of the most interesting potential applications will be MyMe’s ability to generate a “word cloud” from a conversation without actually recording the conversation itself. The idea is that you would be able to later gather insights to your interactions with people in a less invasive and more useful manner.’3

Meanwhile, back on planet earth, India is struggling to distribute functional toilets to its population, and in Equador, Fundacion in Terris has developed dry composting toilets. To give them credit, the Bill and Melinda Gates Foundation is supporting the latter. Engineers without Borders (EWB), which I have just recently been introduced to in Pittsburgh, is building water systems in Ecuador.

EWB Pittsburgh Curingue Water Treatment

EWB Pittsburgh Members Discuss Water Supply Project with Residents in Curingue, Ecuador

 

Which of these are more important? We are all confronted in our lives and work with opportunities and constraints on our time, money, and attention. Every one of us has talent and ability to contribute.”4 Where do you want to put yours? Or, to paraphrase Bill, where do we want to go today? — CDL

1David F. Noble, The Religion of Technology, the Divinity of Man and the Spirit of Invention.

2Though this label has been convincingly disputed.

3An example of emotional deskilling, not to mention the notion that our uniquely human selves are commodities that can simply be reduced to an algorithm.

4Which unfortunately can be wasted in vain pursuits or taken for granted by individuals and institutions who don’t value them.

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