ALCStudies Journal

Advanced Labor & Cultural Studies Web Site & Blog

Tag Archives: Human

We Need Some Human Help

Welcome to the Valentine’s Day installment.

We navigate our days these days watched and prodded by our non-human talismans of technology1. These constant companions prompt us with questions or suggestions under the guise of being interactive. One not-so-subtly pops up on my phone lately, like an annoying partner in an old comedy routine (Didya see, didya see? What? Huh? What? Huh?), with the ironic phrase We need some human help.

Knowing our days are numbered to a suddenly-definable sum (whether the Biblical three-score and ten, shorter or longer) focuses our attention remarkably on what is important and what is not. Having been informed that I am scheduled to leave this earth sooner than I planned, I confess to a certain sensitivity to having my time wasted. In the past year I have confronted what seems more than my share of dysfunctional officials, health insurance that fails to reassure, and medical care that feels anything but caring. I know I’m not the only one facing an individual Gethsemane, but since when has that been a real consolation? I have watched my friends and acquaintances at home and abroad wishing the cup would pass for all of us: the lady whose son was diagnosed with schizophrenia last year, a former colleague staying in a dissatisfying job for the health insurance, men and women seeking love and connection amidst the wasteland and darkling plain of fraught relationships. For some it proves too much to endure. We try to live our lives with a modicum of peace and happiness amidst Dickensian bureaucracy allied with bad technology, dysfunctional workplaces [bullshit jobs, ‘open’ offices], alienated lives and absurd trappings of so-called civilization. Human help indeed.

In your life you will know trouble, Jesus said, a phrase curiously absent from the dogma of positive thinking. Like too much sugar, being optimistically (if not relentlessly) positive can sweeten the appreciation of life or make it almost intolerable. Troubles exist in our lives whether we are rich or poor, privileged or marginalized, mentally-challenged or on the genius scale.

There are plenty of reasons to feel cynical and hopeless amidst the dehumanizing juggernaut of technology and capitalism, including an apparent media obsession with bad news and human failure. But being optimistic does not mean suspending our critical faculties or our humanity. I think it’s about time we fessed up, set aside our fear (or meanness or just plain obliviousness which technology so easily aids and abets2) and did what we can to ameliorate or sympathize with, rather than marginalizing, fellow human beings.

I don’t much care if you text, blog, tweet, e-mail or use a carrier pigeon. Mexican writer Carlos Fuentes writes about the dilemma of globalization and the need for human (and local) connection. Globalization and technology used exclusively in the service of profit threaten to undermine our sense of agency and make individuals feel expendable. If community is to be more than a marketing ploy and love not just a slogan, the primary job each of us in this world of our creation is to take back hope from the ashes and connect to our own hearts and the hearts of others . ### — DA

1See Shoshanna Zuboff’s recent, The Age of Surveillance Capitalism

2See emotional deskilling.

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