ALCStudies Journal

Advanced Labor & Cultural Studies Web Site & Blog

Category Archives: Work and Identity

L is for —

Leap
Leave
Lose
Legal
Ludicrous

I am waiting to hear whether I can stay. We assembled my documents as best we can according to the latest information (which keeps changing). We woke in the middle of the night to try and make another (fourth? fifth?) appointment at the immigration office using the broken online scheduling system (which keeps breaking). Bureaucracy and crappy technology are a bad combination.

On TV here there are stories of political corruption, financial malfeasance and bus crashes. Despite this, immigrants from another country where things are worse flock across the borders. Since the fall in oil prices, professionals and working-class, immigrants and locals alike struggle to find work. People sell oranges in the streets and juggle at traffic lights.

In keeping with the Halloween spirit in my home country citizens exclaim and pontificate like people trying to dislodge a rabid bat that has flown in their house. The word loser has gotten a lot of attention there in the past few years – occupying the public rhetoric to the point of irony. It’s a sort of joke unless you are on the receiving end – among those who, to paraphrase A Wonderful Life (the title itself a bit of irony) ‘do most of the working and paying and living and dying’ in this world.

BBC/Getty Images


Love
Loyal
Laughter
Lucky

Like other immigrants, I left personal heartache and darkness; my job, my home, my city, my language, my connections – familiar landmarks by which I navigated a former life. I traveled to a different culture. I was fortunate to find new friends, affection, joy and love among intelligent, hard-working people who know how to enjoy life. Many of them have lost as well.

One had her social security savings embezzled at a previous employer. Another lost her husband to someone else. A young man in his late twenties fled from a nearby country and now works for low wages in a local restaurant. A few weeks ago we heard a Vivaldi concert with two of them. The weekend after we ate dinner and drank wine and danced at a friend’s house till three in the morning. People here know how to throw a party. If they are losers, I’m proud to be in their company.

Living in a privileged society does not make you immune from challenges and loss, of course. In the past six months a former colleague back home died in her sleep. She had a voice like angel and was afraid to tell our employer when she was diagnosed with multiple sclerosis. Another colleague in his forties who races bicycles had serious surgery last summer. A third in his fifties has a non-fatal form of leukemia and works to retain his benefits. Some self- help advice I’ve read suggests separating yourself from such people and the ‘negative energy’ they carry — a curious inversion of Christian charity.

Even though the rainy season has arrived, the strong sun requires liberal amounts of sun block. We were hoping to visit the surrounding villages and see historic sites. It’s hard to make plans. Leaving the country starts the visa process over, and I might have to pay a fine to return: Do not pass Go; Do not collect $200. Some days I feel like an exile. Contacting our embassy twice by phone and e-mail for an appointment resulted in impersonal replies to check their web site.

Lo siento (I’m Sorry)
Llegar (Arrive)
Levantar (Raise up, Carry)
Libre (Freedom)

We are all going about the business of trying to live as human beings in the face of institutions, bureaucracies and technologies that increasingly confound our notions of being human. Businesses wittingly or unwittingly abuse the talent and motivation of their employees. Countries squander the hope and goodwill of their citizens and immigrants arriving to seek a better life. Who are the losers?

We are programmed to pursue the better, the new and improved, the different. Because nothing is more constant than change, and what we have is never enough. As for me, here I am 2800 miles away from what used to be home. I tell myself in the positive thinking parlance of the day that I am going toward something. – CDL

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‘Smart Machines’ 30 Years Later

‘Dave? Dave? What are you doing?’ (Image courtesy Amazon)

 

Thirty years ago a book appeared that anticipated the automation of nearly every aspect of our lives and the world we live in, including the promise and dilemmas of computers in the workplace, social networking, privacy and the recent debacle with Facebook.

The New York Times called In the Age of the Smart Machine ‘a penetrating study of how automation is affecting the workplace.’ But the implications go much further. The author, Shoshana Zuboff, based the book on her consulting work in the 1980s with business organizations installing personal computers in the 1980s and her Ph.D. research at Harvard. The book’s full title, In the Age of the Smart Machine: The Future of Work and Power, belied its uniqueness and the breadth and depth of the material covered.

When the first PCs emerged from antediluvian garages and hobbyists’ living rooms1 in the last decades of the 20th Century, early businesses were not quite sure what to do with them. Before the Internet, before email, before Facebook, texts and Twitter, large mainframe computers dominated the marketplace. Apple’s IIc and Macintosh, lurking in the evolutionary underbrush with their revolutionary graphical user interfaces, were the domain mainly of college professors, designers and artists.

Zuboff went into paper mills, insurance companies and other organizations experimenting with the new technology. She investigated how the new technology implemented at the time affected employees’ and managements’ jobs and the ways they interacted. She combined her findings with research on communication theory, cognitive psychology and labor and social history. The result is one part oral history, one part case study and two parts social history accompanied by a plethora of citations.2 Along the way Zuboff coined several terms, including informating and intellective skills. The former she defined as follows:


… [informating] technology is used to reproduce and extend the process of substituting machines for human agency… Devices that automate by translating information into action also register data about those automated activities, thus generating new streams of information. (Smart Machine, page 9)

In comparison to 1970s and 1980s prognosticators of the future such as as Alvin Toffler and John Naisbitt3, Zuboff’s writing is even-handed and thoughtful. Her work compares favorably to that of 90s writer Neil Postman.4 Why the book is not more widely known is somewhat of a mystery. Amidst the current hype over virtual reality, artificial intelligence and smart cars, Smart Machine still stands as the sine qua non toward thoughtful discourse on the place of computing technology in the workplace and society against the pessimism of writers such as Jaron Lanier and Evgeny Morozov5 on one hand, and the relentless promotion of technology by business and academia on the other.

Although retired from teaching, Zuboff continues to write on the vicissitudes and dilemmas of computing.6 Nowadays the vagaries of social networking, the abstraction of labor, deskilling, and monopolies of power are becoming abundantly clear. Zuboff shows that the seeds for the unchecked flow, control and consumption of data and digitization of our lives were sown in the factory system of the 18th, 19th and 20th centuries, including technologies such as the power-loom and Ford’s assembly lines. Contemporary dilemmas around the impact of computers on human agency, alienation and our fraught online interactions have their antecedents in the telegraph and telephone7. The radio and television brought information to the masses. The world wide web expanded the role of technology as a magnifier of thought and ideas8, for good or ill.

Advances in computing power and global networking since have led to 24/7 connectivity through our smartphones and the ubiquitous presence of applications like Facebook. Despite 1980s rhetoric promising a Third Wave of computing and mass empowerment through the free sharing of information, a digital age of Aquarius has not dawned. Unchecked social networking and social media also carry a danger of creating a more tribal, fragmented society9. We are increasingly subject in our daily lives to the Taylorization10 of our work, our thoughts, our bodies and our relationships and disconnection of our human from our virtual selves. We are sold the notion that we conduct our virtual lives through disinterested ‘bots and algorithms designed for smoothly-functioning utilitarian efficiency without messy emotion.11 In reality they reflect the predilections and character of their creators: business executives, programmers, government bureaucrats, and ‘thought leaders’ accountable to no one. Whatever opportunities they presume to offer toward enlightenment and realizing the better angels of our nature, commercial entities like Cambridge Analytics, Facebook, Uber and Google also reflect and feed off the fear, frustration, greed, anger, lust and chaos in our souls.

Zuboff is an insightful guide to the mundus novus of computing in the last century and a superb writer. She asks good questions of herself and her subjects, questions we should be asking still.

  • Is computing technology transformative, or just an extension of the automation of our lives and work that has occurred over the past 200 years?
  • What are executives’ and managers’ obligations toward workers and consumers in applying the new technology? Is it to to improve their productivity and happiness, liberating them for more creative ‘intellective’ tasks – or solely to achieve the lowest common denominator of efficiency?
  • Is technology ever merely neutral?
  • Are workers and consumers obligated to embrace possibilities of technology? Or do they have rights to obstruct and even undermine changes that may not be in their best interests?

Smart Machine offers a prescient guide toward developing a mindful, humane and sane approach to technology. However, it’s unclear who is interested in employing it thus. Corporations are driven by the same bottom line of optimizing profit that they have been since the 19th Century. Universities have become extensions of the corporate state and mere pipelines to employment. Government extols innovation for its own sake and as a spurious source of profit without regard for ethics or the public good12. The result (at least as far as computers and the web) is the expenditure of untold amounts of talent and money to develop trivial applications (think clickbait) which at best distract us from important matters and at worst separate us from our money, personal data and identity. Despite the cautionary mythology presented in films such as the Matrix, there is little relief today from an advancing tide of futurism, reductionist scientific thinking and technological determinism that sees all aspects of our existence as a nail for the same digital hammer.

The EU attempts to protect members’ privacy with it’s own bureaucracy. Writers such as Jaron Lanier and Evgeny Morozov are shrill counterpoints to unmitigated boosterism. Small groups such as the Institute for Advanced Studies in Culture, attempt a mindful approach through The New Atlantis to ensure the appropriate use of technology, ethics, and involvement of an informed citizenry in decision-making.

Technology is more than a device or solution. It it is a way of thinking which offers benefits and limitations in navigating this world of our creation. Far from simply being a benign extension of ourselves, the tools have the power to change the nature of the user and the manner in which we live.  -CDL

1Such as the Tandy TRS-80, which could be purchased as a kit (?) through Radio Shack.
2Including semiotics, problem-solving, the abstraction of work and media studies addressed in writing by Karl Polanyi, Marshall McLuhan and Neil Postman
3Authors, respectively, of the Future Shock (1970) and Megatrends (1982)
4Author of books including Amusing Ourselves to Death (1985), Technopoly (1992), Building a Bridge to the 18th Century: How the Past Can Improve Our Future (1995)
5Authors, respectively, of Ten Arguments for Deleting Your Social Media Accounts Right Now and To Save Everything Click Here.
6No escape from the Panopticon, ScienceNode, October 14th 2017
7See Tom Standage’s The Victorian Internet.
8A machine is a magnifier of labor
9In Ill Fares the Land the late Tony Judt describes the ‘connected isolation’ that results.
10Named for Frederick Winslow Taylor, Henry Ford’s manager and promoter of ‘one best way’ for completing tasks.
11 Facilitating superficial, zipless interactions without emotional investment or accountability, to borrow a term from 1970s writer Erica Jong,
12The late Neil Postman, in Building a Bridge to the 18th Century, proposed we ask of technology, What problem does it solve; what problem(s) does it create? Who benefits? Who pays?

 

Bon Voyage, Tony

I enjoy cooking. I find it creative and practical, and I’m not bad it it. I used to joke that I wanted Anthony Bourdain’s job. Now I guess that’s more of a possibility.

His death Friday from apparent suicide hit me. He was my age. I have the usual thoughts and questions:

  • He had such a cool job
  • He had a girlfriend and a young daughter
  • He traveled all the world, talked to people, ate with them, got paid for it
  • He kicked heroin

What the hell?

As a survivor of someone who committed suicide, over the past year I’ve reached out to friends, family, strangers, professionals and colleagues. I sought comfort, peace and reconnection. With important exceptions what I encountered disappointed me. Our get-ahead go-ahead society turns our thoughts, feelings, need for intimacy, friends and acquaintances into commodities to be bought, sold and easily discarded. (And thanks for capitalizing on that Facebook.) Most people I tried to connect with did not have time or patience for the grief, loss, nagging thoughts and memories I experienced and am still experiencing. You may have spent a week with someone or a lifetime, known them casually or intimately, said hello at the office or woke up in the same bed, who was enmeshed in so much pain, confusion and despair in their head (or body) that they decided to leave this world. As you struggle to comprehend, to move on, people you’ve known for years throw a few clichés at you. They tell you to see a therapist, ask if you’re on meds, and are gone. No time for conversation, tears, laughter or reminiscences or even a meal together. And sure as hell not serious questions.

I don’t know why Anthony Bourdain killed himself. We’ve created a world that pushes our buttons and makes us constantly doubt and feel afraid and anxious about whether we fit in and at the same time makes us feel isolated. That requires us to do crazy things and pretend to like it. Then, when we act out and feel bad, we sell ourselves services and products and meds and therapy. Nice little business you got going on there. Be a shame if anything happened to it.

I was told that people often don’t know what to say. Certainly this life (and death) can leave us at a loss for words. But people know what to say about plenty of other things, like politics or their sex lives (or other people’s sex lives if they don’t have one). My expectations are not high. Maybe I’m idealizing here (Thank you Big Chill), but give it a shot. Knock on the door of someone who’s experienced a loss like I and millions of others have. Take five minutes to give them a call. Invite them them to lunch or to take a walk or have a beer, or take a bicycle ride. And for the sake of whatever belief system you have, mention the name of the person they lost instead of pretending they never existed. Even if you’re afraid it might upset them (um, what, more?). Grow an anatomically-correct pair of ovaries or testicles. Or a heart. Dare to be brave. Don’t make them do all the work themselves in isolation, which helped create the mess we’re in in the first place.

I don’t know whether Anthony Bourdain was depressed (as if that explains anything) or narcissistic or had a personality disorder. I’ll leave the armchair therapizing to the self-appointed experts. To me cooking and enjoying good food and traveling and telling stories and getting people to share their stories and recipes around the world and having an ego does not mean you have a personality disorder. It means you contributed just a tiny part of the solution in this crazy mixed up world.

In my mind I imagine me and Tony drinking mojitos in Cuba and arguing baseball. Or sitting down in Istanbul for shish kebab or in Barcelona for tapas.

My sense from watching is that he could be a cranky son-of-a-bitch: standoffish, opinionated and garrulous. He also appeared witty, wry and self- deprecating, generous and kind. And to genuinely savor life. We could use more of that in the human species.

So for me now keep your tributes, your marches, your causes, your ribbons, your 1-800 suicide hotlines, your therapists on the clock, your platitudes and statistics, your by-the-book support groups, your medications that distance those of us left behind from our anguish and questions so we can work and buy groceries and feed the cat and ourselves and maybe our kids. Don’t ask me for money, or to write my congress-person.

Show up.

And I don’t want Anthony Bourdain’s job. I’ll skip the heroin, thanks. I think I would hate running a restaurant. But for a long while he seems to have recovered and turned it into a pretty good life and work. I want him back so i can continue watching him show us how it’s done.

Bon voyage, Tony. Buen provecho. – CDL

 

But Let’s Not

(Facebook Deletion Notice)

 

 

 

 

 

 

 

 

 

Oh, what the hell —

An Apology for the Internet from the People Who Built It (Noah Kulwin, New York Magazine)

Shoshana Zuboff: No Escape from the Panopticon (Lance Farrell, Sciencenode)

–CDL

Detaching

— From a variety of things. Including soon, perhaps, Facebook. Bye fly, FB!

Hola from Ecuador

Image: Fer-de-lance

Hola, Gringo.

Hola, Snake. I see you have a friend.

This is my cousin the Anaconda.

Hola, Señor Anaconda. Como esta?

I am well. But I am a lady anaconda.

I’m sorry. I could not tell.

It’s okay. I only care as long as another anaconda can tell.

So you have finished your time in Pilchi?

Si. I am back in Quito and then will leave Ecuador.

How did you you find your stay in the jungle?

Mi gusta. The people in Pilchi were very friendly and welcoming. They respected and appreciated me.

My friend and colleague Pauli and her team are doing a great job building a settlement for the medical brigade coming to the village in February and for subsequent volunteers.

Didn’t you miss Facebook and Snapchat and constant news of every little tiny thing?

I felt peaceful and happy living basic life in the jungle. I played my harmonica, shared chicha with Maxi the community leader and its members.

I canoed in the lagoon with Pauli and our guide Raul. I joked in bad Spanish with Selso, Julio and their sons.

Did you see any wildlife? – Assuming that playing your harmonica, drinking chicha and joking with your compadres in a language you barely know is not wild enough.

In the lagoon we saw river otters, turtles and many birds.

You did not fall in I hope?

 

I stayed entirely in the canoe. No scuba diving. I heard there are piranha and anaconda – no offense Mama Anaconda.

None taken, lindo gringo.

Hmm. I think Mama Anaconda likes you.

I hope not for lunch.

I’ve just eaten, thank you.

Pirhaha are little fish with an overbite and a big opinion of themselves. They think they scare everyone. They scare themselves looking in a mirror because they are so ugly. You should be much more scared of the caiman.

I did not know there were caiman here. What is a caiman?

A relative of the alligator. Their eyes glow red at night. Definitely not a sailor’s delight.

Yes. Pauli said they lurk beneath the path on the way to the villiage from the Rio Napa in the swamp where Mama Anaconda lives. She and Mama Anaconda are friends.

I thought you said su amiga Pauli the witch does not like snakes.

There are exceptions to everything.

Si. Señora bruja brings me agouti and capybera to the swamp. She has a salad. We have lunch and gossip about Rumpiado Serpiente Corazon de Amazonas — a telenovela of cold-blooded jungle love. We also talk about our children and share advice and sympathy. She is a good friend.

Buen provencha. Perhaps the snake charmed the witch.

It’s good to have a friend.

The rest of the world should get along so well.

What about the compadres who work for Pauli on the Volunteer Village project. Do they get along?

There is a lot of respect and humor among them. There are always problems in projects, but they listen to her and get the job done.

Here is a picture of Julio at the work site, a skilled carpenter, mechanic and all around cool guy.

He looks okay for a human being.

Selso, the crew leader, el maestro, has a beard like the dense, dark Ecuadorian rain forest. He trims it with a machete. The government of Ecuador is thinking of making it a protected national park. His son has tattoos.

Nice ink. Though mine are better. Where did he get them done?

Quito.

The other muchacho on the crew has dark, luxurious hair which he combs often in case a linda chica shows up in the jungle.

Es lindo chico!

Okay, Mama Anaconda. I went to a tattoo conference in Quito once. I ate at a fast food restaurant and got a bad case of the runs. You can imagine what that does to a snake. You can keep your civilization. I’ll stick to agouti and capaberra in the jungle

How can a snake who does not have feet get the runs?

Ha. The gringo is a comedian.

Si. My two weeks in Ecuador have been well-spent. I can now tell a bad joke in Spanish.

Better than being one.

And la serpienta is a standup comedian even without legs. I’m sure I’ve provided entertainment to some people. If I return to Pilchi, fifty hectares of land and a wife are  possibly waiting for me. I can have many children and all the yucca I can grow.

The gringo made an impression teaching the village kids, eating yucca and roasted worms and drinking chicha. So what are you waiting for? Go. They will call you ‘professor yucca’.

My friends and colleagues at home would think I’m crazy.

People where you live spend their time arguing on Facebook, talking into their handheld devices and typing on little tiny keys. Here Mama Anaconda talks to your friend the witch in the swamp who loves the jungle and names her car Vladimiro. What is crazy?

It’s good to have friends who understand and appreciate you wherever they are. Chevre. Chao.

— CDL

 

A Star to Steer By

In lieu of being in Pittsburgh for the December holiday in the wake of my wife’s suicide in June, I am traveling to Ecuador.

The week after I arrive in Quito, I will join a trip to the jungle to a local community in preparation for a medical relief group. In return for a place in a canoe, food and place to sleep, I will take photos and write up the trip for their web site and teach community members some English. Then we will drive back to Quito.

Compass to Steer By

The Tool for the Job

After that the trip is open-ended. For several weeks I will travel and sight -see. I have no idea what I will do and who I will meet. I may visit Machu Picchu. I may go to the Galapagos. I may do something else entirely. I’m creating a new script, navigating without a map. I’m bringing a waterproof journal, my folding compass, my laptop and my harmonica — and the ubiquitous smartphone with camera. (I don’t plan to be constantly taking a lot of selfies, but who knows? You may hear from me.) It’s about being present for the journey, as someone I was close with recently reminded me.

Be rather the Mungo Park, the Lewis and Clarke and Frobisher, of your own streams and oceans; explore your own higher latitudes . . . Nay, be a Columbus1 to whole new continents and worlds within you… HDT, Walden

Or, since the Galapagos2 may be on my itinerary:

I must go down to the seas again, to the lonely sea and the sky,
And all I ask is a tall ship and a star to steer her by… – John Masefield, Sea Fever

Our local Engineers Without Borders chapter has a water project in Curingue Ecuador, and a new one scheduled that I’m the education lead on. Our EWB contact in Quito has been tremendously helpful. I’m grateful for her and others in Pittsburgh who have encouraged me. A number of people have warned me to be careful​. Well, yes. Life is not risk-free. It’s also not a spectator sport. I got a full complement of immunizations this past week, including yellow fever and typhoid. I trust those I’m meeting. I am looking forward to , dare I say, fun after being in a long, dark tunnel. Namaste: Seek the light.– CDL

Sunset in Utah

Sunset in Utah (Photo credit: Cherie Byars, Ph.D.)

1Not the most popular explorer now in South American or anywhere else, but Thoreau was creating a metaphor.

Voodoo ToDo

 Our age of social networking compels us to devote time, effort and attention more into promoting what we are doing than doing it. Add to this the sense that what we have done never quite measures up to the accomplishments of others1, never mind our own hopes and dreams. There be dragons, and a recipe for craziness.

My friends and acquaintances and I interact almost entirely via text and email. We seem always distracted and busy with work, undefined obligations and idolatrous demands. Our conversations – such as they are – are reduced to monosyllabic, abstract exchanges like those between dyslexic telegraph operators.2 Notwithstanding the efficiency this mode of communication offers, indulged in exclusively it shortchanges the ephemeral, non-algorithmic serendipitous aspects of fun, humor, intimacy and creativity that make human life worthwhile. What are we selling to each other and ourselves, to choose such a simulacrum3 of living?

Anyone who knows me can hear me quoting Thoreau: ‘We have traded our birthright for a mess of pottage .‘ Or perhaps, Do we run on the railway, or does the railway run on us?

Let me take a step back from this harried, hypnotic, delusional state we allow ourselves to become heir to. I spent the past few months doing fun, creative and worthwhile activities with those same friends and acquaintances. I helped organize and participated in Lawrenceville’s Art All Night event in April, and serve as education lead for a non-profit engineering group conducting a water project in Ecuador. I play harmonica with a local music group. In May I lectured on the depiction of technology in film, literature and popular culture to a science fiction and fantasy group. And I start a local arts residency this week that includes a canoe trip on the Youghiogheny River.

So why do I feel inadequate for (until now) not sharing these activities on a public forum with people who may not care to give a damn? Why do I feel constantly that there is something else I need to do? (Oh, wait. My laundry needs to go in the dryer.).

I’ll admit these activities sometimes offer displacement from the anxious, frustrating, lacking or painful aspects of my life. They tend to cost money, effort and time without any obvious or immediate financial gain. They do not advance what is euphemistically termed my career path, at least at present. They might be regarded merely as Quixotic, fanciful pursuits. Except that they represent a choice to connect to human aspects of myself and others and direct my energy in purposeful ways, if only in fits and starts. To me that beats the hell out of getting a fidget bit. HDT again:  All our inventions are but improved means to unimproved ends.

Just say ‘No’.

I recently had a birthday. I am more aware than ever of the time and energy we devote to vain tasks masquerading as productivity in our lives and work.4 There is dignity and sacredness in chopping wood and carrying water: Trash does not take itself out. Dishes must be washed. Bills must be paid (don’t they?). But when we program ourselves to press a virtual pressbar as the chief end of our humanity, who profits?5

# # #

1 See also FOMO (Fear of Missing Out)

2 Note that our texts often leave out names and personal pronouns – just saying. I cannot claim this comparison as original. Read Tom Standage’s The Victorian Internet

3 A representation or imitation of a person or thing that becomes accepted as real. (Thanks to artist buddy Chris McGinnis for pointing me to this reference by Jean Baudrillard.)

5For what shall it profit a man, if he shall gain the whole world, and lose his own soul?, Mark 8:36, KJV

Ruling Class, ca. 1900

McClure's Magazine Cover

Image courtesy Phil Stephensen-Payne, Galactic Central Publications

‘At first the ruling class — the bankers, the businessmen, and the lawyers – paid little attention to the members of the Farmers’ Alliance and the new Populist party.’

We prideful ones considered the Alliance candidates as the dregs of Butler County society; farmers who had lost their farms, Courthouse hangers-on… political scapegraces… demagogic rabble-rousing without any tie to reality… A child of the the governing classes, I was blinded by my birthright. ‘

Doris Kearns Goodwin quoting William Allen White, a child of privilege from Kansas who became a muckraking journalist at McClure’s Magazine during the Progressive era.

 

Me Talk to Me

We tell ourselves stories in order to succeed:  The virtues of self-talk in sports, work and life. (Op-Ed piece by Charles Fernyhough, Los Angeles Times)

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